Privacy Policy

Last Updated: March 1, 2026

At Topside Bazaar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

When you create an account, we collect:

• Arc Raiders GamerTag
• Email address
• Password (encrypted and hashed)
• Server region preference

1.2 Information Automatically Collected

When you use Topside Bazaar, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Time and date of visits
• Referring website addresses

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in (essential cookies)
• Remember your preferences (functional cookies)
• Analyze how you use the platform (analytics cookies)
• Improve platform performance and user experience

2. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Provide platform functionality and services
• Send verification emails and important notifications
• Display your profile information to other users
• Track and display trustworthiness ratings
• Facilitate communication between traders
• Analyze platform usage and improve our services
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 Public Information

The following information is visible to other users:

• Your GamerTag (partially hidden by default, full tag if you choose to display it)
• Your server region
• Your inventory and wanted items listings
• Your trustworthiness rating and review count
• Public messages in conversations

3.2 We Do NOT Share

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

4. Data Security

We implement security measures to protect your personal information:

• Passwords are encrypted using industry-standard hashing
• Secure HTTPS connections for all data transmission
• Regular security audits and updates
• Access controls to limit who can view personal data
• Database encryption and secure backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Privacy Rights

5.1 Access and Control

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Export your data
• Opt-out of non-essential cookies
• Control GamerTag visibility settings

5.2 Account Deletion

You can delete your account at any time from your profile settings. Upon deletion:

• Your account and profile will be permanently removed
• Your inventory and wanted items listings will be deleted
• Your messages in conversations will remain visible to maintain conversation context, but will be anonymized
• Ratings you gave will be preserved but anonymized
• Your email will be removed from our mailing list

6. Email Communications

We send emails for:

• Account verification (required)
• Password reset requests (when initiated by you)
• Important platform updates or security notices

7. Third-Party Services

Our platform may use third-party services for:

• Analytics and usage statistics
• Email delivery services
• Error tracking and monitoring

These services have their own privacy policies and we encourage you to review them.

8. Children's Privacy

Topside Bazaar is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Data Retention

We retain your personal information for as long as:

• Your account is active
• Needed to provide you services
• Required to comply with legal obligations
• Necessary to resolve disputes or enforce agreements

After account deletion, we may retain certain information in anonymized form for analytics and record-keeping purposes.

10. International Users

Topside Bazaar is operated from servers that may be located in various jurisdictions. By using our platform, you consent to the transfer of your information to countries outside of your residence, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or platform announcements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@topside-bazaar.com
• Via our support channels on the platform